Cigna Patients Face Out-of-Network Status with UNC Health

December 1, 2025 - 19:38

Cigna patients seeking care from UNC Health will now find themselves classified as out-of-network. This shift comes as the two entities failed to reach an agreement on a new contract before the deadline. As a result, Cigna members may experience higher out-of-pocket costs when accessing services at UNC Health facilities.

The breakdown in negotiations has raised concerns among patients who rely on UNC Health for their medical needs. Those with Cigna insurance may now face significant financial implications, including increased deductibles and co-pays. This situation has prompted a wave of frustration as patients navigate their healthcare options.

Both organizations have expressed disappointment over the outcome, highlighting the importance of collaboration in providing accessible healthcare. As the situation develops, Cigna patients are urged to explore alternative healthcare providers or seek clarification on their coverage options to mitigate potential costs associated with out-of-network services.